Terms of service
This website is operated by Victoria Studio. Throughout the Site, the terms “we”, “us” and “our” refer to Victoria Studio.
Victoria Studio offers this website, including all information, tools, products and services available through it, to you, the user, subject to your acceptance of these Terms of Service and any other policies referenced herein.
By visiting victoriastudio.shop, using any part of the Site, or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), together with any additional policies or terms referenced herein or made available by hyperlink.
These Terms apply to all users of the Site, including visitors, customers and anyone who submits content or otherwise interacts with the Services.
Please read these Terms carefully before accessing or using the Site. If you do not agree with these Terms, you should not access the Site or use the Services.
Any new features, tools or services added to the current store will also be subject to these Terms. We may update these Terms from time to time by publishing a revised version on the Site.
Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to offer and sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By using the Services, you represent that you are at least the age of majority in your place of residence or otherwise legally capable of entering into a binding agreement.
You may not use our products, Site or Services for any unlawful or unauthorised purpose, or in any manner that violates applicable laws or the rights of others, including intellectual property rights.
You must not transmit viruses, malware or any other code designed to interfere with, damage or compromise the operation or security of the Site or Services.
A breach of these Terms may result in suspension or termination of your access to the Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse or restrict access to the Services where reasonably necessary, including in cases of suspected fraud, misuse, legal or regulatory requirements, or violations of these Terms.
You understand that information you submit through the Services, excluding payment information, may be transferred across different networks and adapted to technical requirements associated with networks or devices.
Payment information is handled through secure payment systems and is encrypted during transmission where applicable.
You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Service, access to the Service, or content made available through the Site without our prior written permission, except where permitted by applicable law.
The headings used in these Terms are provided for convenience only and do not affect their interpretation.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to keep information on the Site accurate and current.
However, information provided for general or editorial purposes may occasionally become outdated or contain errors. Where information relates directly to a purchase, we will provide the information required by applicable law before you complete your order.
Historical information, where present, is provided for reference only.
We may update or modify Site content from time to time.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices, promotions and availability may change from time to time.
Any price applicable to your purchase will be the price displayed and confirmed when you place your order, subject to the provisions of these Terms concerning genuine errors or inaccuracies.
We may modify, suspend or discontinue all or part of the Site or Services where reasonably necessary.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online and may be offered in limited quantities.
Returns and exchanges are governed by our Refund Policy, available at:
/policies/refund-policy
We make reasonable efforts to display product images, colours, finishes and details as accurately as possible. However, appearance may vary slightly depending on your screen, device settings, lighting and other factors.
We may limit the availability or quantity of products where reasonably necessary, including by customer, order, geographical region or jurisdiction.
Product descriptions, availability and prices may be updated from time to time.
We may discontinue a product or offer at any time.
Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded under applicable consumer protection law.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit or cancel an order where reasonably necessary, including where we suspect fraud, unauthorised resale, abuse of an offer, pricing error, payment issue or other irregular activity.
Restrictions may apply to orders associated with the same customer account, payment method, billing address, delivery address or household.
If we modify or cancel an order after it has been submitted, we may contact you using the details provided with your order.
You agree to provide accurate, complete and current purchase and account information and to update your information where necessary so that we can process your transactions and communicate with you regarding your order.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or services supplied by third parties.
Unless otherwise stated, these third-party services are provided according to the terms and policies of their respective providers and may be outside our direct control.
Your use of optional third-party tools is subject to any applicable terms of those providers.
We may introduce new features, tools or Services in the future. These will also be subject to these Terms where applicable.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, tools or Services available through our Site may contain links to third-party websites or platforms.
Third-party websites are operated independently from Victoria Studio. We do not control their content, privacy practices, availability or security and are not responsible for their actions or omissions except where applicable law provides otherwise.
Before entering into a transaction with a third party, you should review that party’s applicable terms and policies.
Questions relating specifically to third-party products or services should be directed to the relevant third party.
SECTION 9 - COMMENTS, REVIEWS AND OTHER SUBMISSIONS
If you submit reviews, comments, photographs, suggestions or other content to us, you remain responsible for the content you provide and for ensuring that you have the right to provide it.
Where you submit content for publication or promotional use, you grant us a non-exclusive, worldwide licence to use, reproduce, display, adapt, translate and distribute that content in connection with Victoria Studio and the Services, subject to applicable law.
You agree that content you submit will not:
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Infringe the intellectual property, privacy or other rights of another person.
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Contain unlawful, defamatory, abusive, obscene or malicious material.
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Contain malware or code designed to interfere with the Services.
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Misrepresent your identity or the origin of the content.
We may moderate, refuse or remove user-generated content where we reasonably believe it violates these Terms, applicable law or the rights of another party.
SECTION 10 - PERSONAL INFORMATION
The collection and processing of personal information through the Site and Services is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on the Site may contain typographical errors, inaccuracies or omissions relating to matters such as product descriptions, prices, promotions, availability, shipping charges or delivery information.
Where permitted by applicable law, we may correct genuine errors or inaccuracies and update relevant information.
If an error materially affects an order you have already submitted, we will handle the matter in accordance with applicable law and, where appropriate, contact you before proceeding.
Nothing in this section affects mandatory consumer rights.
SECTION 12 - PROHIBITED USES
You may not use the Site or its content:
(a) for an unlawful purpose;
(b) to encourage or participate in unlawful activity;
(c) in violation of applicable laws or regulations;
(d) to infringe our intellectual property rights or those of others;
(e) to harass, threaten, abuse, defame or discriminate against another person;
(f) to submit deliberately false or misleading information;
(g) to upload or distribute viruses, malware or malicious code;
(h) to improperly collect or track personal information belonging to others;
(i) to spam, phish, scrape, crawl or otherwise misuse the Site or Services;
(j) for obscene, fraudulent or malicious purposes; or
(k) to interfere with or circumvent security measures protecting the Site, Services or related systems.
We may restrict or terminate access to the Services where these prohibitions are violated.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We aim to provide a reliable and secure Service, but we do not guarantee that access to the Site will always be uninterrupted, timely or error-free.
To the fullest extent permitted by applicable law, the Site and Services are provided on an “as available” basis.
Nothing in these Terms excludes, restricts or limits any warranty, guarantee, remedy, liability or consumer right that cannot lawfully be excluded or limited.
To the fullest extent permitted by applicable law, Victoria Studio and its affiliates, officers, employees, contractors, service providers and licensors will not be liable for indirect, incidental, special or consequential losses arising from your use of the Services where such liability may lawfully be excluded.
Any limitation or exclusion of liability contained in these Terms applies only to the extent permitted by applicable law.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Victoria Studio and its affiliates, officers, employees, contractors, licensors and service providers against claims, liabilities, losses or reasonable costs arising directly from:
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your material breach of these Terms;
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your unlawful use of the Services; or
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your infringement of the rights of another party.
This section does not apply where such liability cannot lawfully be imposed on you.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed from these Terms.
The remaining provisions will continue in full force and effect.
SECTION 16 - TERMINATION
These Terms remain effective while you access or use the Services.
You may stop using the Services at any time.
We may suspend or terminate access to the Services where you materially breach these Terms, misuse the Site or Services, or where suspension or termination is otherwise reasonably necessary or required by law.
Any rights, obligations or liabilities that by their nature are intended to survive termination will remain in effect after termination.
SECTION 17 - ENTIRE AGREEMENT
These Terms, together with the policies and terms incorporated into them by reference, constitute the agreement between you and us concerning your use of the Site and Services, subject to any additional terms that apply to a specific purchase or Service.
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
If there is any conflict between these Terms and mandatory rights provided to you under applicable law, the mandatory legal protections will prevail.
SECTION 18 - APPLICABLE LAW
These Terms and any separate agreements through which we provide the Services are governed by and construed in accordance with the laws applicable to the relevant transaction and the operation of this store.
If you are a consumer, you remain entitled to all mandatory rights and protections available under the laws of your country of residence. Nothing in these Terms limits, excludes or restricts any rights or remedies that cannot lawfully be waived.
SECTION 19 - CHANGES TO THESE TERMS
You can review the most current version of these Terms at any time on this page.
We may update or replace these Terms from time to time to reflect changes to the Services, our practices, or legal and regulatory requirements.
Any revised Terms will be published on the Site. Where required by applicable law, we will provide additional notice.
Your continued use of the Services following an update will be subject to the revised Terms to the extent permitted by applicable law.
SECTION 20 - CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us through the Contact page available on our Site.
Where an email address is required, you may contact us at: